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LOT (LO)
"You choose the direction."
Founded
1929
Head Office
Warsaw
Destinations
144
Fleet Size
73
Founded
1929
Head Office
Warsaw
Destinations
144
Fleet Size
73
LOT Polish Airlines Flight Compensation for Cancellation and Delay

Compensation for LOT Polish Airlines Flight Delays

Travelers in Europe can also benefit from European air passenger legislation if their flights are delayed. If your aircraft arrived at your ultimate destination more than 3 hours late, you may be entitled to compensation of up to €600 per passenger.

It's worth investigating what caused the Lot Polish Airlines flight delays because airlines are supposed to compensate passengers when they are at fault. However, no compensation is due if the delay was caused by an unavoidable circumstance beyond their control.

All delayed customers are eligible for a Lot Polish Airlines flight delay compensation if the delay is caused by a technical or operational issue. However, there is no compensation available if there is an incident at the airport, an air traffic control strike, or adverse weather en route.

Click2Refund is here to make filing a claim for flight delay compensation with Lot Polish Airlines as simple as possible. Our compensation checker will let you know how much you're owed. In addition, we have access to one of the world's largest databases of flight data to support your claim. Another thing to keep in mind is that you can normally claim for flights that were taken up to three years ago.

LOT Polish Airlines On-Time Performance

A little more than a quarter of LOT's flights are delayed and arrive at least 15 minutes late, putting them somewhat behind the industry average in terms of on-time performance. However, the Polish airline's flights are delayed by 44 minutes on average, which is less than the national average. As a result, with a grade of 4.7, LOT Polish Airlines' flight performance is somewhat below average.

LOT Polish Airlines Cancelled Flight Compensation

If your LOT flight is canceled, you may be eligible for up to 600€ in compensation. While a flight cancellation can disturb your vacation plans, the EU Regulation 261/2004 safeguards your air passenger rights once again in the event of a flight cancellation.

In this case, too, the airline must be at fault for you to be eligible: passengers on flights canceled due to unforeseen circumstances are not eligible for monetary compensation. Strikes, air traffic control restrictions, inclement weather, security risks, and other factors are among them. The same is true if you were notified of the cancellation at least 14 days ahead of time. The airline is exempt from paying compensation because it is not to blame for the incident. Even so, they must provide passengers with an alternative flight or a full refund.

However, if LOT Polish Airlines was at fault and failed to notify you of the cancellation at least 14 days before the scheduled departure date, EU law specifies that you are entitled to compensation of up to 600€ - the exact amount depends on the length of your voyage.

If my Lot Polish Airlines flight was canceled due to the coronavirus, can I get a refund and compensation?

In most cases, no – you can only claim a refund for your travel ticket if your flight is canceled, as coronavirus is a rare occurrence that is not qualified for compensation.

What Are the Rights of EU Air Passengers?

Because Lot Polish Airlines is based in Europe, its passengers benefit under EC 261, the European Union's full air passenger rights.

EC 261 covers all Lot Polish Airlines flights that depart from or land at European airports. Passengers can expect to be treated with respect whether their flight is delayed, canceled, or overbooked. In some cases, they are entitled to compensation in addition to a full ticket refund if they no longer wish to fly. In the event of cancellation or overbooking, passengers can always request a refund if they are not offered a suitable replacement flight.

Passengers are also able to make claims for previous flights; in many cases, claims for flights that occurred within the last three years are still valid.

LOT Polish Airlines is the national and flag carrier airline company of Poland. Being an EU Member Airline Company and the party of EU Regulation 261/2004, LOT Polish Airlines compensates its passengers in cases of a 3-hour and above delays/cancellation/denial of boarding as listed below depending upon the distance.

  • Up to 1,500 km, 250 EUR
  • between 1,500 and 3,500 km, 400 EUR
  • More than 3,500 km, 600 EUR

Besides the legal compensation, you might be reimbursed for your additional expenses like accommodation, food and access to communication tools. The EU Regulation and the passenger contract of LOT Polish Airlines commits to reimburse the additional reasonable expenses of the passengers arising from the disrupted flight.

How Can I Get In Touch with Lot Polish Airlines?

By visiting their website, you can find phone numbers from all countries, and the contact center is open 24 hours!

  • Canada: + 1 416 236 42 42
  • Belgium: +32 22007591
  • Poland: +48 22 577 77 55

How far back can I claim flight delay compensation with LOT Airlines?

To receive compensation for a flight delay or cancellation, you must initiate your claim within the 1st year of disruption.  In May 2019,  Polish Supreme Court has indicated, that period under statute of limitation against the Polish Airline companies (LOT, Small Planet, Enter Air, Travel Service Polska) is only 1 year. This is the worst such regulation in the whole EU. The clock is ticking and you should initiate your claim as soon as possible before it expires.

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About  LOT

LOT was founded in 1929 in Poland. LOT’s headquarters are currently located in Warsaw and the main base in Frederic Chopin Airport. LOT is a star alliance member. The company has 3 stars on Skytrax rating. Rafal Milczarski leads the company as the CEO. Its subsidiaries include LOT charters, LOT Airlines Central European Engine Services sp. z o.o., LOT Ground Services sp. z o.o. and WRO-LOT uslugi lotniskowe sp. z o.o..

It has declared $ 74,270,000 in revenue. LOT offers service to 144 destinations in 67 countries. Warsaw-Prague,Warsaw-Krakow,Istanbul-Frankfurt,Warsaw-Kiev are some of the main flight destinations.

LOT’s fleet consists of Embraer 170/175 model aircrafts. The average age of the fleet is 8.3 years. The youngest aircrafts are the Boeing 787 at 3.2 years old. They rank 35 among 54 airlines operating this type of aircraft. The most common aircraft in the fleet is the Embraer 170/175 with 16 of them at hand. They rank 22 among 33 airlines operating this type of aircraft.

LOT have 1 accident reports to date. The most recent one is in 2011 at Warszawa, Poland with Boeing 767 aircraft.

Most Popular  Flight Routes
Warsaw

Prague
Warsaw

Krakow
Istanbul

Frankfurt
Warsaw

Kiev