Airlines work hard to stick to their customers’ initial schedules, but some Air Arabia flight problems still happen occasionally. If you’ve booked a flight with Air Arabia and experienced flight delays or cancellations, you need to be fully informed of your rights in compensation and reimbursement.
If you are eligible for Air Arabia compensation, EU and UK regulations - the reference for the protection of air passenger rights - state your entitlement of up to €600 (£520) when an Air Arabia flight is delayed by 3 hours or more.
Click2Refund seeks to make the experience as flexible as possible and guarantees full refunds from Air Arabia airline to their eligible customers.
Use our free calculation tool to determine your compensation amount.
EU Regulation 261/2004 and UK261 are the primary European framework that sets out standard guidelines for compensation for passengers' rights in the event of flight problems with Air Arabia.
With these laws in place, passengers can claim compensation for delayed or cancelled flights if their flight departs from an EU or UK airport and experienced significant disruptions.
EU261 and UK261 have assisted many travellers in receiving reimbursement from Air Arabia after being affected by flight delays or cancellations.
Are you panicking over your delayed flight with Air Arabia? Don’t worry; just follow our simple, guide step by step to handle the situation probably.
In order to be fully qualified for compensation, you must fulfill two crucial requirements:
Delays that last less than three hours.
The moment the plane is parked at the gate and the door is opened, not when the wheels hit the ground, it is considered to have arrived.
It's crucial to be exact because there may occasionally be a gap of fifteen minutes or more.
Extraordinary Circumstances
Unfortunately, "extraordinary circumstances" are frequently the cause of flight delays. This means that passengers are not entitled to compensation and the interruption is not considered the airline's fault. These circumstances consist of, but are not restricted to
You've undoubtedly noticed that this list does not include technical issues. It is the responsibility of each airline to maintain the functionality and condition of its aircraft. As a result, if a mechanical problem causes your flight to be delayed, you have the right to reimbursement.
It's also crucial to remember that not all strikes are now regarded as instances of force majeure. As per the 2018 European Court of Justice ruling, the carrier bears the obligation of handling internal "wildcat strikes" initiated by airline staff due to the airline's reorganization. If an airline experiences a delay due to this cause, they will have to provide compensation.
The amount of compensation you are eligible for depends on your flight distance. Check the detailed table mentioned below to determine how much Air Arabia delayed flight reimbursement you could get, depending on the flight itinerary:
Less than 3 hours | Between 3 - 4 hours | More than 4 hours | Distance |
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0 € | € 250 | € 220 | All flights up to 1500 km |
0 € | € 400 | € 350 | All flights between 1500 km and 3500 km |
0 € | € 300 | € 520 | All flights over 3500 km |
Remember the following two situations:
The compensation sum may be reduced to half if the flight distance exceeds 3500 km and the delay is between three and four hours (i.e., you will receive €300 instead of €600).
As mentioned previously in this article, when a flight delay leads to overnight staying you must be provided with accommodation and transportation to and from the airport.
Upgrading and downgrading
In case you are offered a substitute for your delayed flight and are lucky enough to get an upgrade, Air Arabia isn’t obligated to pay any extra expenses. On the other hand, if the class you are offered is lower than your original one, you can get reimbursement of between 30-75% of the original price paid.
Further compensation
Your entitlement to future compensation remains unaffected, even if you get compensation under EC 261 and UK261.
In situations where travellers have voluntarily given up their reservations, this provision is not applicable.
Obligation to inform passengers of their rights
Airlines are obliged to inform passengers about their rights and the content of EC 261 and UK261. You can check your rights to be completely aware of them.
Heading to the airport, prepared for travel with your luggage packed... just to see the red blinking "cancelled" indicator on the departures board next to your flight. Have you had this experience before? If so, you are aware of the disappointment that comes with having to adjust your post-arrival plans.
Unfortunately, these circumstances are surprising and frequently happen to passengers. The only benefit of a flight cancellation, as a passenger, you are entitled to compensation under EU Regulation 261/2004 and UK261 laws.
Click2Refund is committed to supporting travellers in obtaining their rightful Air Arabia cancelled flight compensation and guiding them through all associated legal processes to finally get their reimbursements back.
We will handle all of the paperwork and forms, so you won't have to worry about contacting the airline or handling other things. To find out if you qualify to the refunds, try our free compensation calculator.
If your Air Arabia flight is cancelled you can get compensation under the following conditions:
The amount of compensation you’re entitled to varies depending on:
If the airline provides you with a replacement for your cancelled flight and you have to wait long enough, you have access to the:
Flight Distance | Compensation |
---|---|
Less than 1,500km | € 250 (£220) |
1,500km to 3,500km | € 400 (£350) |
More than 3,500km | € 600 (£ 520) |
An overbooked flight occurs when an airline sells more seats than are available on the aircraft. This happens because not all ticketed passengers show up, leaving empty seats. Airlines view this as a missed opportunity to make additional profit
If a passenger doesn't show up, the airline doesn't have to refund their ticket, so selling the seat again means double revenue.
To maximize profits, airlines overbook flights, aiming for a balance where no one is affected. But when the number of people showing up for check-in is more than the number of seats available, some passengers would be denied boarding because the flight is overbooked.
According to EU Regulation 261/2004 (EC261) and UK261, passengers have the right to receive Air Arabia reimbursements for such situations as long as the denial of boarding is involuntary.
The applicable compensation amount varies based on the distance travelled. Take into consideration that compensation increases with distance:
The time limit for Air Arabia delayed and cancelled flight compensation claims is 3 years in general. However, the time limit may change according to the jurisdiction country. For example, it’s is 6 years in the UK, 5 years in Spain and France and 3 years in Germany.
Please check the time limits country by country in our related blog.
Unfortunately, there are no specific time limits to get your compensation.Generally speaking, the process can take anywhere from 1 month to 3 months.
Click2Refund is a leading flight compensation company that helps passengers understand their rights and get compensation for delayed or cancelled flights, and in instances of denied boarding.
Click2Refund is one of the best-rated flight compensation companies in the world with a track record of successfully resolving over 98% of compensation claims.
Besides being a no-win no-fee company that doesn’t charge you unless you have all your issues resolved, it hires professional legal experts to carry out all legal procedures on your behalf and fight to win your compensation without advance payment.
Air Arabia was founded in 2003 by Air Arabia Group in UAE. Air Arabia’s headquarters are currently located in Sharjah and the main base in Sharjah International Airport. Air Arabia is not a star alliance member. The company has 3 stars on Skytrax rating. Adel Ali leads the company as the CEO. Its subsidiaries include Air Arabia Maroc, Air Arabia Egypt, Information Systems Associates fze, Air Arabia Jordan, Haeco Sharjah Aircraft engg.co.l.l.c and Sharjah Aviation Services Co.
Air Arabia employs more than 2,302 employees worldwide. It has declared $ 138,570,000 in revenue. Air Arabia offers service to 101 destinations in 38 countries. Sharjah-Mumbai,Sharjah-Kuwait,Sharjah-Karachi,Muscat-Sharjah,Muscat-Kuwait,Delhi-Sharjah are some of the main flight destinations.
Air Arabia’s fleet consists of Airbus A320 model aircrafts. The average age of the fleet is 4 years. The youngest aircrafts are the Airbus A320 at 4 years old. They rank 30 among 259 airlines operating this type of aircraft. The most common aircraft in the fleet is the Airbus A320 with 40 of them at hand. They rank 30 among 259 airlines operating this type of aircraft.
Sharjah |
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Mumbai |
Sharjah |
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Kuwait |
Sharjah |
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Karachi |
Muscat |
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Sharjah |
Muscat |
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Kuwait |
Delhi |
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Sharjah |