Reviews by customers.
Jon James
December 09, 2025
12/09/2025
Very helpful in resolving my case and getting me compensation!
Eli and the team were very helpful in resolving my case and getting me compensation!
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Ayesha Tariq
December 09, 2025
12/09/2025
Very reliable company to use.
Used their service for a refund request that Aer Lingus rejected, claiming the delayed flight and subsequent charges I incurred due to having to check in my carry on bag on a different flight as well as late charges for my air bnb. It took a few months but I got a response back from click2refund and got my refund deposited to my account today. My correspondent, Jamie, was extremely helpful. Very reliable company to use.
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Mitja Plesivcnik
December 08, 2025
12/08/2025
Trustworthy
Trustworthy. Everything was arranged positively
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Glenn Lawr
December 08, 2025
12/08/2025
Click2Refund got on the case and got the refund that was due
Airline refused by saying delay was not due to their fault. Click2Refund got on the case and got the refund that was due. Jamie is the man...! Well recommend...👌
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Fatmata Shaw
December 07, 2025
12/07/2025
This company is truly professional and dependable
This company is truly professional and dependable. When my flight from Amsterdam to New York was cancelled, they kindly helped me with the claim process. I will always consider Click2Refund my top choice for service. Thank you Boris for an incredible customer service 👏
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Iva Bland
December 05, 2025
12/05/2025
Great service!
Great service! They take a commission, but you do nothing!
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Florencia Papagni
December 04, 2025
12/04/2025
Toda mi experiencia fue muy buena y los recomiendo ampliamente!!
Quiero agradecer por la atención a Oscar que siempre tuvo un excelente trato y fue muy profesional ! Toda mi experiencia fue muy buena y los recomiendo ampliamente!! ¡Gracias por toda su gestión!
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Magesh Surya
December 02, 2025
12/02/2025
It was great that everything done through online without much hassle
It was nice experience, they helped me to claim my compenstaion amount from Airline company for overboarding reason. It was great that everything done through online without much hassle
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Bogdan Constantinescu-Brad
December 01, 2025
12/01/2025
Prompt and highly effective!
Prompt and highly effective!
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Josie Granitto
December 01, 2025
12/01/2025
I highly recommend using them , great customer service
I highly recommend using them , great customer service . We got our money within 10-14 weeks. They are patient and understanding and always replied to our email. I would use them again.
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Josie Granitto
December 01, 2025
12/01/2025
I had an excellent experience with click 2 refund
I had an excellent experience with click 2 refund. They are professional , reply every time you email them. Simon was always the one replying , he was in charge of our case and he was understanding and patient. It was also reassuring that I got feedback every time I asked. We got our money within approximately 10 to 14 weeks. This company is real and they help you get what you deserve .i highly recommend using them.
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Melih Yumus
November 25, 2025
11/25/2025
The team responded quickly
The team responded quickly and provided clear guidance throughout the claim process. No issues on my end.
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kabena kasanagati godelive
November 22, 2025
11/22/2025
I appreciated your engaging discussion with me and your prompt responses.
Thanks, I appreciated your engaging discussion with me and your prompt responses.
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QUDO QUDO
November 20, 2025
11/20/2025
It is unbelievable that the whole case was managed in a remote way
It is unbelievable that the whole case was managed in a remote way, with emails and your website only. Honestly, up until the moment I received the compensation amount, I was not 100% sure Click2Refund was real. Before I contacted you guys for the first time, I had spent around 2 weeks trying to find out if your company really exists or it is just a fraudulent internet scam to which I need to send my personal data. It could have been a fake online phishing site that would collect and sell my data later. Your professionalism and patience, however, helped me convince it was not that. Thank you for replying to all my ~25 emails with a short turnaround time. And I am very happy that I contacted you back then. And yes, it took several months, but I am very very glad to see the final amount on my account.
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John Butorac
November 20, 2025
11/20/2025
I recommend Click2refund to any traveler who has had their travel disrupted because of flight issues.
We received a good refund from the airline because of the effort put in by Boris and Click2refund. It took longer than I expected, several months, but the wait was worth it. I checked periodically on the progress of the claim and I always had a quick response and encouragement that the claim was in progress. I recommend Click2refund to any traveler who has had their travel disrupted because of flight issues.
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