Reviews by customers.
Snježana Huško
December 28, 2025
12/28/2025
Everything was very professional, clearly and politely communicated
Everything was very professional, clearly and politely communicated by Irwin and in the end the expected and satisfactory result. Thank you Irwin!
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Maries Vandenbosch
December 28, 2025
12/28/2025
if we didnt work with click 2 refund we would only have gotten 37Euro
happy we contacted simon trough click 2 refund. We were delayed in Stockholm ( flight to brussels) and got a compensation I believe 1 month after we filled out the paperwork. we also did paperwork with brussels airlines and we recieved a ridicilous small amount from brussel airlines 4 months later, if we didnt work with click 2 refund we would only have gotten 37Euro's, now we recieved 250. a big difference. very happy
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Anu Hou
December 28, 2025
12/28/2025
I truly appreciate their professionalism and no hassle service.
I used their online portal services to claim damages from British Airways. Irwin was very helpful in explaining the procedure in detail. The claim started in mid September and it was settled by November. I chose to receive my funds via cheque which took a bit longer. If you are okay with e-transfer, the transfer is much quicker. I truly appreciate their professionalism and no hassle service. Thank you Irwin.
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Milan Bura
December 28, 2025
12/28/2025
I am extremely satisfied with Click2Refund
I am extremely satisfied with Click2Refund and highly recommend their services to everyone, especially the employee Emma, who was exceptional in assisting me.
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Goran Ćinćur
December 26, 2025
12/26/2025
Can only recommend.
Excellent experience with Eli. Everything went like I was told, in 3-4 months they just asked me for a bank account number to send me the money they claimed. Can only recommend.
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ibi mecka
December 25, 2025
12/25/2025
They were very promt and helpful at any moment
They were very promt and helpful at any moment. Thanks to Kevin i could solve all claims Regards.
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Vassil Bankovsky
December 23, 2025
12/23/2025
Click2Refund delivered outstanding results with excellent customer service and a hassle-free experience
I had an excellent experience working with Kevin at Click 2 Refund. He was highly professional, knowledgeable, and proactive in identifying an effective solution for my case. Kevin took the time to listen carefully, answered all of my questions clearly, and ensured I felt supported throughout the entire process. His communication was prompt and thorough, and he consistently went above and beyond to resolve everything quickly and accurately. I particularly appreciated his positive attitude and strong attention to detail. Overall, Kevin and the team at Click 2 Refund delivered outstanding results with excellent customer service and a hassle-free experience. I highly recommend Kevin and Click 2 Refund to anyone seeking a reliable, efficient, and customer-focused company to handle their claim.
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Tatpurush Bhat
December 22, 2025
12/22/2025
Excellent professional service. Highly recommended.
Excellent professional service. Highly recommended.
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Iva Lazić
December 21, 2025
12/21/2025
Excellent service
Excellent service, especially Mr. Boris.
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Fotios
December 10, 2025
12/10/2025
Everything was as he told us and correct and eventually we received money
We submitted the case to Click2Refund and from the day we requested compensation we were guided by Kevin, very professionally and efficiently. Everything was as he told us and correct and eventually we received money. It was flight from Athens to Belgrade with delay of about 8 hours, operated by Air SERBIA. Thank you Kevin and thank you Click2Refund
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Ayesha Tariq
December 09, 2025
12/09/2025
Very reliable company to use.
Used their service for a refund request that Aer Lingus rejected, claiming the delayed flight and subsequent charges I incurred due to having to check in my carry on bag on a different flight as well as late charges for my air bnb. It took a few months but I got a response back from click2refund and got my refund deposited to my account today. My correspondent, Jamie, was extremely helpful. Very reliable company to use.
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Jon James
December 09, 2025
12/09/2025
Very helpful in resolving my case and getting me compensation!
Eli and the team were very helpful in resolving my case and getting me compensation!
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Mitja Plesivcnik
December 08, 2025
12/08/2025
Trustworthy
Trustworthy. Everything was arranged positively
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Glenn Lawr
December 08, 2025
12/08/2025
Click2Refund got on the case and got the refund that was due
Airline refused by saying delay was not due to their fault. Click2Refund got on the case and got the refund that was due. Jamie is the man...! Well recommend...👌
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Fatmata Shaw
December 07, 2025
12/07/2025
This company is truly professional and dependable
This company is truly professional and dependable. When my flight from Amsterdam to New York was cancelled, they kindly helped me with the claim process. I will always consider Click2Refund my top choice for service. Thank you Boris for an incredible customer service 👏
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