Reviews by customers.
Alison McBride Harvey
March 05, 2026
03/05/2026
Click2Refund was easy to work with
Click2Refund was easy to work with and well worth the 29 percent fee. Our flight from Amsterdam to London was cancelled causing us to miss our flight back home. It took about 3 months and our compensation was a lot more than anticipated. No hassle and didn’t have to deal with the airlines.
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Neven Kos
March 02, 2026
03/02/2026
Good service, easy, detailed and professional communication
Good service, easy, detailed and professional communication from Emma. Took a bit longer than expected, but C2R provided full compensation minus sensible fee (29%). Filling the forms was easy, everything after that was waiting for the process to complete.
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Elly M
February 28, 2026
02/28/2026
Everything was handled professionally
Everything was handled professionally and efficiently. 😊
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Kristina Bublevičiūtė
February 26, 2026
02/26/2026
I really appreciate their professionalism and would definitely recommend their service
I had a great experience with the customer support team. They responded quickly and were very polite throughout the whole process. My issue was resolved and they made the process easy and stress-free. I really appreciate their professionalism and would definitely recommend their service. Special thanks to Ivan. I truly appreciate your assistance and dedication in guiding me through the process from start to finish.
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Torbjørn Kolbeinsen
February 26, 2026
02/26/2026
Good experience
Good experience. Quick to answer any questions. I felt genuinely taken care of by Kevin.
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Sara Bragado Alonso
February 26, 2026
02/26/2026
Click2refund is legit
Click2refund is legit. Irwin managed my issue efficiently and got me the compensation the airline denied repeatedly (service fee was 29%, fair enough). The process took couple of months, but it was hands-off for me and Irwin promptly replied to my questions throughout.
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amanda hayes
February 25, 2026
02/25/2026
I had the best experience using Click 2 Refund
I had the best experience using Click 2 Refund Inc, they handled my case very professional and solved it in a short period of time, thank you Team.
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Stefan Rakic
February 24, 2026
02/24/2026
I had a very positive experience with this company.
I had a very positive experience with this company. The whole process was handled professionally and efficiently, and the team was supportive and responsive throughout. They clearly explained the compensation and service fee from the beginning, and the payment was processed as promised. I truly appreciate their help in securing the reimbursement and would gladly recommend their services to anyone dealing with airline compensation claims. I will definitely keep them in mind for the future
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Jane Rung'u
February 24, 2026
02/24/2026
I highly recommend engaging them
There were heavily involved into ensuring i receive a refund from the airline. I highly recommend engaging them especially Aidyn who helped in ensuring i recieve compensation.
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Dana Lubenescu
February 23, 2026
02/23/2026
Very easy process! Customer service extremely responsive and effective. Strongly recommend using!
Very easy process! Customer service extremely responsive and effective. Strongly recommend using!
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Akim SALAMI
February 22, 2026
02/22/2026
Good
Good
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Elena Stegar
February 21, 2026
02/21/2026
I had a fantastic experience with Click2Refund
I had a fantastic experience with Click2Refund, and I especially want to highlight the incredible support I received from Oliver. From the very beginning, the process was smooth, clear, and stress-free. Oliver was professional, knowledgeable, and extremely responsive. He took the time to explain every step, answered all of my questions patiently, and made sure I felt confident throughout the entire refund process. What really stood out was his dedication and attention to detail. He kept me updated regularly and handled everything efficiently, which saved me both time and effort. Thanks to his support, my issue was resolved quickly and without complications.
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Lautaro Reina
February 19, 2026
02/19/2026
Click2Refund charged a very fair fee for their service
I had a flight delay. I uploaded my documents, Kevin assisted me very kindly, and within the timeframe he indicated, I received my refund from the airline. Click 2 Refund charged a very fair fee for their service. I am very satisfied.
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Dawn De Zilva
February 17, 2026
02/17/2026
We got a refund of the out-of-pocket expense even though our travel insurance did not pay it
We got a refund of the out of pocket expense even though our travel insurance did not pay it. Oscar was excellent with great service and follow ups on all emails. Very happy.
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Nels Kola
February 16, 2026
02/16/2026
It was well worth the wait to have professionals handle the legal complexities on my behalf.
I am very pleased with the service provided by Click2Refund, and specifically Ivan, regarding my compensation claim. After my trip to Catania in March 2025 was delaved by about 7 hours, I raised a claim immediately. While the process took nearly 1 year to conclude due to necessary local legal proceedings, the persistence of the team paid off. Even after the deduction of the 29% service fee and the 15% local legal cost, the remaining amount sent to my account today was more than double the original price of my ticket. It was well worth the wait to have professionals handle the legal complexities on my behalf. I highly recommend Click2Refund for their transparency and results, and I will definitely be contacting them again for any future travel issues.
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