Reviews by customers.
Dana Lubenescu
February 23, 2026
02/23/2026
Very easy process! Customer service extremely responsive and effective. Strongly recommend using!
Very easy process! Customer service extremely responsive and effective. Strongly recommend using!
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Akim SALAMI
February 22, 2026
02/22/2026
Good
Good
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Elena Stegar
February 21, 2026
02/21/2026
I had a fantastic experience with Click2Refund
I had a fantastic experience with Click2Refund, and I especially want to highlight the incredible support I received from Oliver. From the very beginning, the process was smooth, clear, and stress-free. Oliver was professional, knowledgeable, and extremely responsive. He took the time to explain every step, answered all of my questions patiently, and made sure I felt confident throughout the entire refund process. What really stood out was his dedication and attention to detail. He kept me updated regularly and handled everything efficiently, which saved me both time and effort. Thanks to his support, my issue was resolved quickly and without complications.
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Lautaro Reina
February 19, 2026
02/19/2026
Click2Refund charged a very fair fee for their service
I had a flight delay. I uploaded my documents, Kevin assisted me very kindly, and within the timeframe he indicated, I received my refund from the airline. Click 2 Refund charged a very fair fee for their service. I am very satisfied.
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Dawn De Zilva
February 17, 2026
02/17/2026
We got a refund of the out-of-pocket expense even though our travel insurance did not pay it
We got a refund of the out of pocket expense even though our travel insurance did not pay it. Oscar was excellent with great service and follow ups on all emails. Very happy.
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Nels Kola
February 16, 2026
02/16/2026
It was well worth the wait to have professionals handle the legal complexities on my behalf.
I am very pleased with the service provided by Click2Refund, and specifically Ivan, regarding my compensation claim. After my trip to Catania in March 2025 was delaved by about 7 hours, I raised a claim immediately. While the process took nearly 1 year to conclude due to necessary local legal proceedings, the persistence of the team paid off. Even after the deduction of the 29% service fee and the 15% local legal cost, the remaining amount sent to my account today was more than double the original price of my ticket. It was well worth the wait to have professionals handle the legal complexities on my behalf. I highly recommend Click2Refund for their transparency and results, and I will definitely be contacting them again for any future travel issues.
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Maxi Bellassai
February 15, 2026
02/15/2026
Very good experience
Very good experience with Kevin
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Nadia Trinca
February 15, 2026
02/15/2026
Great company to use
Great company to use
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Gail Parker
February 14, 2026
02/14/2026
I highly recommend Click2Refund. They do all the work, you receive the refund!
WOW! My flight from Rome was delayed six hours making me miss a connection in Dallas. The airline and travel insurance only compensated for expenses incurred. Then I discovered Click2Refund. I completed the online claim form and provided the documentation and waited. Apparently an email was sent a few months after my submission but was lost in junk mail. I only needed to provide banking information to receive the compensation minus their fee. I hesitated to give my banking information but did. I recently received an email from Eli informing me the payment was processed and my refund would be deposited into my account in 2-3 days and it was! I received $450 — significantly more than I received from the airline and travel insurance company! The customer service Eli provided was excellent — above and beyond what I expected! I highly recommend Click2Refund. They do all the work, you receive the refund!
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Diana P.
February 14, 2026
02/14/2026
Very grateful for the professional service
Very grateful for the professional service and receiving financial compensation for delayed flights.
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David Cripps
February 10, 2026
02/10/2026
Very easy process
Very easy process, did take some time however the result was worth the wait. I just filled in the details and Micheal from click 2 refund did the rest. He was great with communication, and I was updated on progress when necessary. Thanks for the service!!
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Aryana Oehadian
February 10, 2026
02/10/2026
Click2Refund stayed persistent and got the job done
Delay compensation isn’t instant, but Click2Refund stayed persistent and got the job done. A special mention to Fred, who consistently followed up and kept me updated on the progress throughout the process. He was communicative, friendly, and reassuring. Zero hassle on my side—they handled everything until it was successfully completed. Totally worth it.
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Ava Kascel
February 09, 2026
02/09/2026
Very helpful, friendly but mostly efficient !!
Very helpful, friendly but mostly efficient !!
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Kelly Intrieri
February 09, 2026
02/09/2026
We just received our refund! So happy with this experience.
We just received our refund! So happy with this experience. It took months but I was informed that it would, up front. Ivan was very professional and was a pleasure to deal with. Thank you Click2Refund!!
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Lia Hemerik
February 08, 2026
02/08/2026
The claim was refunded after a few e-mails
The claim was refunded after a few e-mails after 7 months. I am happy
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