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AJET (VF)
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Founded
2024
Head Office
Ankara, Antalya, Istanbul-Sabiha Gokcen Turkey
Destinations
N/A
Fleet Size
84
Founded
2024
Head Office
Ankara, Antalya, Istanbul-Sabiha Gokcen Turkey
Destinations
N/A
Fleet Size
84

AJET AIRLINE FLIGHT DELAY COMPENSATION: KNOW YOUR RIGHTS & CLAIM PROCESS

Ajet Airline, a popular choice for travelers seeking affordable flights in Turkey, is no stranger to the occasional flight delay. While these disruptions can be frustrating, don't overlook your rights to get Ajet Airline flight delay compensation.

If your journey is significantly delayed, or canceled, or you were denied boarding, you might be entitled to compensation up to €600. However, the claim process to get this reimbursement can be complex. And that is how we can help you.

At Click2Rеfund, we specialize in helping travelers to secure fair compensation for inconveniences caused by flight disruptions. So, if your Ajеt Airline flight has been disrupted, read on. Here we will guide you about your passenger’s rights with Ajеt Airline as well as give you details on how to claim proper compensation.

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Understanding Your Rights with Ajet Airline

When your Ajet Airline flight experiences a significant delay, knowing your rights is crucial.

Under European Union Regulation 261/2004 (EC261) and Air Passenger Rights and Air Travel Organizers’ Licensing (Amendment) (EU Exit) Regulations 2019 (UK261) , passengers may be entitled to compensation if:

  1. Your Ajet flight departed from an airport in the EU or in the UK
  2. Your Ajet Airline flight arrived at its destination with a delay of 3 hours or more.
  3. Your flight was canceled without adequate notice (typically less than 14 days before departure).
  4. You were denied boarding involuntarily, often due to overbooking.
  5. Your checked baggage was lost or significantly delayed.

It is important to note that EC261 and UK261 apply even if you are not a citizen of the EU or UK, as long as your flight complies with the conditions noted above. Therefore, it's advisable to have a proper record of your flight details, any communication with the airline, and any expenses you have incurred due to the disruptions. Because it will support your claim request and will guarantee that you are treated fairly and rightfully.

Ajet Airline Flight Delay Compensation

If your Ajet Airline flight experienced a significant delay, you may be entitled to various forms of assistance and compensation. The specifics can vary depending on the length of the delay, the distance of your flight, and the regulations applicable to your journey.

Depending on these factors, Ajet Airline compensation for delayed flights typically ranges from €250 (£220) to €600 (£520). Here's a general breakdown:

  • For flights up to 1,500 km: €250 (£220)
  • For flights between 1,500 km and 3,500 km: €400 (£350)
  • For flights over 3,500 km: €600 (£520)

What's the eligibility criteria for Ajet Airline delayed flight compensation?

To be eligible for Ajet Airline delayed flight compensation, several conditions usually need to be met:

  1. The delay must be at least 3 hours upon arrival at your final destination.
  2. The delay must be due to reasons within the airline's control (e.g., technical issues, operational problems).
  3. The flight must have departed from an EU or UK airport

However, not all delays qualify for compensation. Ajet Airline is generally not obligated to provide compensation for delays caused by extraordinary circumstances beyond their control, such as:

  • Severe weather conditions
  • Political instability
  • Security risks
  • Unexpected flight safety shortcomings
  • Air traffic control restrictions

Ajet Airline Cancellation Compensation

Flight cancellations can significantly disrupt your travel plans. Fortunately, passengers have rights and may be eligible for Ajet Airline compensation in such situations.

If your Ajet Airline flight is canceled, you're generally entitled to:

  1. A full refund of your ticket price
  2. Re-booking on an alternative flight to your destination
  3. Compensation, if certain conditions are met

What's the eligibility criteria for Ajet Airline Cancellation Compensation

You may be eligible for cancellation compensation if:

  • Your Ajet flight was to depart from an airport in the EU or in the UK
  • You were notified of the cancellation less than 14 days before the scheduled departure
  • The cancellation was due to reasons within Ajet Airline's control
  • Your rerouted flight arrives 2+ hours later than your original scheduled arrival

The Ajet Airline compensation amount for canceled flights typically follows a similar structure to delay compensation:

  • €250 (£220) for flights up to 1,500 km
  • €400 (£350) for flights between 1,500 km and 3,500 km
  • €600 (£520) for flights over 3,500 km

Click here to learn how much compensation you can get via our free compensation calculator

Exceptions: As it is for flight delays, Ajet Airline isn't required to provide compensation if the cancellation was due to extraordinary circumstances beyond their control. These might include severe weather, political unrest, or unexpected safety issues.

Please pay attention to below:

  • Don't accept vouchers: Airlines often offer vouchers as an initial solution, but you are entitled to cash compensation under EC261 or UK261.
  • Act quickly: There's a time limit for filing your claim from the date of the cancellation.
  • Be persistent: Airlines might initially deny your claim but don't give up. If you believe you're entitled to compensation, keep pursuing it with professional assistance from Click2Refund.

Ajet Airline cancellations can be a frustrating experience, but understanding your rights and the compensation process can make it easier to handle the disruption. With the right information and support, you can ensure you receive the compensation you're entitled to.

Your Rights When Denied Boarding

As an attempt to maximize revenue, airlines sometimes overbook flights. This practice occasionally leads to situations where passengers, despite having confirmed reservations, are denied boarding due to a lack of available seats. Ajet Airline is no exception, and while this practice is legal, EC261 and UK261 ensure that your rights are protected in such situations.

In case of overbooking, Ajet Airline is obligated to:

  1. Offer you the choice between a full refund or rebooking on an alternative flight
  2. Provide you with compensation, meals, refreshments, and accommodation if necessary
  3. Offer two free phone calls, emails, or faxes

And the amount of compensation for denied boarding usually depends on the flight distance and the delay in reaching your final destination:

  • €250 (£220) for flights up to 1,500 km
  • €400 (£350) for flights between 1,500 km and 3,500 km
  • €600 (£520) for flights over 3,500 km

In order to see how much compensation airlines owe to you by using our free compensation calculator

Please remember:

  1. Don't Voluntarily Give Up Your Seat: If you're asked to volunteer, remember you're entitled to compensation for involuntarily denied boarding. Negotiate for better benefits if you do decide to volunteer.
  2. Document the Incident: Request a written statement from the airline confirming the denied boarding and the reason. Note down the names of staff you interact with, flight details, and any expenses incurred.
  3. Contact Ajet Airline: Submit a formal claim for compensation, providing all relevant documentation.
  4. Consider Click2Refund: If you face challenges or prefer professional assistance, Click2Refund can help you navigate the claims process and secure your rightful compensation.

Missing Baggage on Ajet Airline: Your Rights

While not as common as flight delays or cancellations, lost or delayed baggage can cause significant inconvenience. Here's what you need to know about your rights in such situations:

  1. Immediate Reporting: If your baggage is missing, report it immediately to Ajet Airline customer service at the airport.
  2. Compensation for Delayed Baggage: If your baggage is delayed, Ajet Airline should cover the cost of essential items you need to purchase. Keep all receipts for reimbursement.
  3. Lost Baggage: If your baggage is declared lost (usually after 21 days), you may be entitled to compensation up to a maximum amount set by international conventions.
  4. Filing a Claim: To claim compensation for lost or delayed baggage, you'll need to fill out a Property Irregularity Report at the airport and then submit a claim to Ajet Airline.

Time Limits for Claiming Compensation

It's crucial to be aware of the time limits for filing compensation claims with Ajet Airline:

  • For flight delays and cancellations: The time limit can vary depending on the country, but it's generally between 1 to 6 years from the date of the flight.
  • For baggage issues: You typically need to report the problem immediately at the airport and file a written claim within 7 days for damaged baggage or 21 days for delayed baggage.

Now, if you're wondering "How long can a flight be delayed before compensation Ajet Airline?", the answer is typically 3 hours for flights within or departing from the EU or UK. This is often referred to as the "Ajet Airline 3-hour delay compensation" rule. However, in case of a cancellation, then 2 hour delay compensation is considered for rescheduled flight.

The Ajet Airline claim processing time can vary, but as Click2Refund, we work to expedite the process and keep you informed every step of the way.

The question "How long does Ajet Airline, take to pay compensation?" doesn't have a straightforward answer, as it can vary depending on the complexity of the claim and the airline's current workload. However, airlines are generally expected to respond to claims within a reasonable timeframe., typically within a few weeks to a couple of months.

Domestic Flight Compensation

Many passengers ask, "Does Ajet Airline compensate for delayed flights that are domestic?" The answer is “No”. Turkish Regulation on Air Passenger Rights does not offer any compensation for the domestic flights and for the flights that depart from an airport in Turkey.

At Click2Refund, we can also help you understand your rights for both domestic and international flights.

Get in touch with us!

Missed Connections and Flight Compensation

When flying with Ajet Airline, especially on multileg journeys, missed connections can disrupt your travel plans. However, under certain circumstances, you may be entitled to compensation for missed connections as well.

Eligibility for Compensation
To qualify for missed connection compensation, you must meet the following criteria:

  • Single Booking: All flights in your journey must have been booked together under a single reservation (under the same booking number- PNR).
  • Airline Responsibility: The missed connection must be due to a delay or cancellation of an Ajet Airline flight within their control, not due to factors like your own tardiness or security delays.
  • Significant Delay: The delay in reaching your final destination due to the missed connection must be 3 hours or more
  • Departure Airport: The first departure airport must be in the EU or UK.

What You Can Claim
If you meet the eligibility criteria, you can claim:

  • Compensation: Similar to flight delay compensation, the amount depends on the distance of your flight:
    • Flights up to 1500 km: €250 (£220)
    • Flights between 1500 km and 3500 km: €400 (£350)
    • Flights over 3500 km: €600 (£520)
  • Assistance: Ajet Airline must provide you with meals, refreshments, communication, and accommodation if necessary.

Claiming Compensation for Missed Connections
The process for claiming missed connection compensation is similar to other claims:

  1. Document Everything: Keep all your flight details, booking confirmations, and any evidence of the delay or cancellation that caused you to miss your connection.
  2. Consider Professional Help: If you're unsure of your rights or face challenges with the claim process, Click2Refund can offer expert guidance and support.

Tips for a Smooth Claim Process

Here are some additional tips to help you navigate the Ajet Airline compensation process:

  • Be Prepared: Always have your flight information, booking confirmation, and identification documents readily available.
  • Know Your Rights: Familiarize yourself with EC261/UK261 and other relevant regulations to understand your entitlements.
  • Stay Calm and Polite: While flight disruptions can be frustrating, maintaining a calm and respectful demeanor when communicating with airline staff can be helpful.
  • Seek Assistance: If you encounter any difficulties or have questions about the claim process, don't hesitate to contact Click2Refund. We're here to assist you!

By understanding your rights and following these tips, you can ensure a smoother and more successful experience in claiming compensation from Ajet Airline for flight disruptions.

How Click2Refund Can Help?

At Click2Refund, we understand the frustration that comes with flight disruptions and the often-complicated process of claiming compensation. We're here to simplify this process for Ajet Airline passengers. Here's how we can assist you:

  1. Expert Evaluation: Our team of legal experts will assess your case to determine if you're eligible for Ajet Airline compensation. We're well-versed in the relevant regulations and Ajet Airline's policies, ensuring a thorough evaluation of your claim.
  2. Hassle-Free Claims Process: We handle all communication with Ajet Airline on your behalf. This includes filling out the Ajet Airline compensation claim form, submitting necessary documentation, and following up on the status of your claim.
  3. Maximized Compensation: Our knowledge of passenger rights and experience in dealing with airlines helps ensure you receive the maximum compensation you're entitled to.
  4. No Win, No Fee: We operate on a no-win, no-fee basis and without any advance payment. This means you only pay if we successfully secure compensation for you, eliminating any financial risk on your part.
  5. Time Saving: Instead of spending hours researching your rights and navigating the claim process, let us handle it for you. This is especially beneficial if you're wondering about the Ajet Airline claim processing time or how long Ajet Airline takes to pay compensation.

Steps to Claim Compensation with Click2Refund

  1. Submit Your Claim: Use our easy online form to provide details about your disrupted Ajet Airline flight.
  2. We Evaluate Your Case: Our experts will assess your eligibility for compensation based on the information provided.
  3. We Handle the Paperwork: If you're eligible, we'll prepare and submit all necessary documentation to Ajet Airline.
  4. We Negotiate on Your Behalf: We'll communicate with Ajet Airline, pushing for fair compensation based on applicable regulations.
  5. You Receive Your Compensation: Once the claim is successful, we'll ensure you receive your compensation promptly.

Remember, there's a time limit for filing claims, so it's best to act quickly if you've experienced a flight disruption with Ajet Airline.

About  AJet

Ajet Airline, launched in 2023 as a rebranding of the well-established Turkish carrier Anadolu Jet (founded in 2008), is a rapidly growing low-cost airline based in Turkey. The airline's main hub is at Sabiha Gokcen International Airport in Istanbul, with additional hubs in Ankara and Antalya, from which it operates a wide network of flights to destinations across Europe, the Middle East, and North Africa.

Though not part of any major airline alliance, Ajet has strategic codeshare agreements with several international carriers, expanding its network reach and offering passengers greater flexibility. Under the leadership of Turkish Airlines CEO Kerem Sarp, Ajet Airline has continued to expand its operations and enhance its services, focusing on providing affordable and accessible air travel.

Ajet Airline operates a modern fleet primarily composed of Boeing 737 aircraft, with a growing number of Airbus models. The airline is committed to maintaining a young and fuel-efficient fleet, prioritizing passenger comfort and environmental sustainability. Ajet currently operates over 90 aircraft, serving over 90 destinations across 44 countries.